How to create teams

What's in this article:

• When to create teams
• How to create teams
• How to configure a team’s Writer Home
• How to add users to a team
• How to appoint team admins

When to create teams

The Teams panel allows you to create unique instances of Writer within your account. Each team can have its own Home, custom agents, set of rules, style guides, and brand terms. From this section, you can create and manage the teams you'd like within your Writer account.

Team setup considerations:

• Writing style rules: Do different teams have unique writing style rules?
• Special terms: Are there specific terms that only certain teams use?
• Home page: Would you like to configure a specific home page experience for these users?
• Team prompts: Are there specific team Ask Writer prompts that only certain teams use?
• Reporting needs: Do you want to report on different usage metrics per team?
• Custom agent access: Do specific teams need access to certain custom agents?
• Knowledge Graphs: Are there specific Knowledge Graphs that team members need access to?
• Voice profiles: Do team members need to create content with voices specific to their teams?
• QA & Testing: Does your IT team need a designated space to test Writer agents or SCIM configurations?

How to create teams

To create a team, navigate to Admin > Teams then select Create team. Give your team a name. If any of your existing Writer users should be a team admin, add their name and select it from the dropdown. Finally, if there are suggestions, terms, or snippets you’d like to copy from an existing team, select them from the dropdown and select Create team.

How to configure a team’s Writer Home

Before you add users to the team you created we recommend configuring that team’s Writer Home. This will allow you to display the Writer agents that will be most relevant to those team members.

To learn all about configuring Writer Home for your different teams, see our comprehensive support article here.

How to add users to a team

To add users to a team, navigate to Admin>Teams and select the team. Next, select Add people in the top right. From there, add the name of the Writer user you’d like to add to the team.

To learn more about adding users to your Writer account, see our support article here. You can automatically manage the teams users belong to through IdP groups, learn more here.

How to appoint team admins

To make a team member a team admin, click the three dot icon next to their name in the team member list and select Make team admin. Team admins are able to create and edit Knowledge Graphs and team prompts, as well as access team reports and edit team members. For a full list of team admin permissions see this article.