Adding users

In this article, we'll show you how to add new users to your WRITER account, and how to create a new org admin.

Please review WRITER access roles here.

In this article:

• Adding users manually vs. SCIM
• Inviting a user to WRITER
• Creating or downgrading an org admin
• Creating or downgrading a team admin
• Assigning or removing existing users from teams

Adding users manually vs SCIM

Users can be added to WRITER automatically via SCIM provisioning, or by inviting them manually. SCIM provisioning is managed by your IT team.

Note that accounts with SCIM provisioning enabled are still able to invite users manually on an ad hoc basis.

To set up SCIM provisioning for your WRITER account, see our Help Center article here.

Inviting a user to WRITER

Select the Admin settings from the left sidebar, then select Users, teams, & roles.

Select the Add people button in the top right corner.

Enter the email address of the person you'd like to add to your WRITER org. You can add multiple email addresses at a time, separated by a comma – but all users will be given the same access role and team.

Next, add the user(s) to the appropriate team and select their access role.

Learn more about access roles here.

Next, add a user to a billing group if applicable. Learn more about billing groups here.

Finally, select Invite to send out the email invitation to your new org member(s).

Creating or downgrading an org admin

Users cannot be invited directly into the account as org admins. Instead, on the People page, select the ••• three dot menu to the right of their name and select Make org admin.

Downgrading an org admin

To downgrade an org admin, go to the People page, select the ••• three dot menu to the right of their name and select Unassign as org admin. They will be downgraded to a team admin of any team they belong to.

Creating or downgrading a team admin

Need to upgrade an existing user to team admin?

Navigate to the Users tab of the Users, teams, & roles menu. Select then the ••• three dot menu next to their name and select Edit user details.

From the team roles section select Team admin and then select save.

Downgrading a team admin

Navigate to the Users tab of the Users, teams, & roles menu. Select then the ••• three dot menu next to their name and select Edit user details.

From the team roles section deselect Team admin and then select save.

They will be downgraded to a team member of the team.

Adding or removing existing users from teams

Navigate to the Users tab of the Users, teams, & roles menu. Select then the ••• three dot menu next to their name and select Edit user details.

Select +Add team then select the team and the role to add the user to the desired team. Select Save and they will be added to the team.

Additionally you can remove the user from the team by selecting the X and then selecting Save.