Enterprise plan: roles and permissions
Who can use this feature
- Supported on Enterprise plans
What’s in this article
Three basic access roles
There are 3 types of access in an Enterprise account. From least to most access:
- A team member has the least access. This is the default access role for all new users unless otherwise specified. These users can use Writer to polish their own work or generate content, but cannot adjust any workspace settings or edit the styleguide.
- A team admin has additional access for the specific team they administer. A user can be a team member in one team and a team admin in another. They'll have elevated privileges only for the team for which they're an admin.
- An org admin has unlimited access to the Writer workspace. They can adjust all configurations and make changes to all account-level settings.
Access role permissions
Writer suggestions & style guide
| Permission | Team member | Team admin | Org admin |
| View suggestions | ✅ | ✅ | ✅ |
| Edit suggestions | ❌ | ✅ – for their team | ✅ |
| View snippets | ✅ | ✅ | ✅ |
| Edit snippets | ❌ | ✅ – for their team | ✅ |
| View terms | ✅ | ✅ | ✅ |
| Edit terms | ❌ | ✅ – for their team | ✅ |
| Access style guide builder | ❌ | ✅ – for their team | ✅ |
| Create voice profiles | ❌ | ✅ – for their team | ✅ |
Generating content
| Permission | Team member | Team admin | Org admin |
| Create team prompts | ❌ | ✅ – for their team | ✅ |
Reporting
| Permission | Team member | Team admin | Org admin |
| Access reports | ❌ | ✅ – for their team | ✅ |
Knowledge Graph
| Permission | Team member | Team admin | Org admin |
| Create a new Knowledge Graph | ❌ | ✅ | ✅ |
| Upload files to a Knowledge Graph | ❌ | ✅ | ✅ |
| Delete files from a Knowledge Graph | ❌ | ✅ | ✅ |
| Download files from the sources cited in an Ask Writer output | ❌ | ✅ | ✅ |
| Submit a query to a Knowledge Graph and receive a response with sources | ✅ | ✅ | ✅ |
User management
| Permission | Team member | Team admin | Org admin |
| Invite new users to a workspace | ❌ | ❌ | ✅ |
| Add users to a team | ❌ | ✅ – add to their team | ✅ – any team |
Account settings
| Permission | Team member | Team admin | Org admin |
| Access Admin settings | ❌ | ❌ | ✅ |
Assigning roles
When you invite a user from
Admin>People, you can assign them as Team member or Team admin.
Assigning an Org admin
After you invite a user, you can promote them to Org admin. Head to
Admin>People, find the user you’d like to promote, select the ellipses on the right-hand side of the user’s name, and select
Make Org admin.
You can unassign a user from an Org admin role using the same menu.
Assigning a Team admin
To promote a Team member to a Team admin, select your Team in the left-hand navigation and go to
Teammates. Select the ellipses menu next to the Team member, then select
Make Team admin. You can unassign a user as a Team admin from the same menu.
Frequently asked questions
Who can access the docs and drafts I create?
By default, all of your docs and drafts are private, even to org admins.
How can I share access to a doc I'm working on?
Select the ••• menu in the top left corner and select Share settings.
Select to share your doc with a team you belong to, or with specific teammates. Then select Update.