Using the Prompt library

Not sure how to get started with Ask Writer or another chat agent? Curious to see how other teams like yours are using Writer to streamline their work? The Prompt library is here to help! The Prompt library contains a catalog of tried and true prompts, created by Writer, your team, and yourself.

In this article:

• Accessing the Prompt library
• Using prompts
• Using personal prompts
• Using team prompts
• Frequently asked questions

Accessing the Prompt library

You can access the Prompt library within the input field of Ask Writer by selecting the Prompt library icon. This can be found in the Ask Writer widget on Writer Home or within an Ask Writer session:

Using prompts

Use the filters on the left menu or the search bar to find the prompt you’d like to use.

Select the copy icon to copy the prompt to your clipboard. Alternately, select the Use button to load the prompt directly into your Ask Writer input field. You can edit the prompt, replace any variables with your own data, and submit the input when you're ready.

Using personal prompts

Personal prompts are private prompts that you can create and manage for your individual use. These prompts are not shareable with other teammates and are not visible to team admins.

Creating personal prompts

To create a personal prompt for the first time, open the Prompt library and select Start adding from the My prompts tab.

To create additional personal prompts, select the My prompts tab and select the New button.

From there, fill out the following fields:

• Title - This is how we will organize your prompts.
• Prompt - Include your entire prompt here. Any text wrapped in single curly brackets {like this} will be treated as a variable. As in the regular Prompt Library, variables will be displayed in blue text. After loading a prompt into Ask Writer, users can select a variable to add their own custom information.
• Tags - Add or create any relevant tags to help you find related prompts more quickly. Tags are searchable.

Managing personal prompts

Your personal prompts are stored at the user level within an organization, allowing you to access across them even if you switch between different Writer teams.

You can search for personal prompts by title, prompt content, and tags.

You can also filter by the tags you’ve set up by selecting them from the left menu. Your personal prompts can be sorted by date added, A-Z, and Z-A (based on prompt title).

To edit, delete, or copy a personal prompt, select the ••• three dot menu to the right of the prompt.

Using team prompts

Team prompts are shared within teams and can be managed by team admins.

Creating team prompts

To begin building your team prompt library, go to Setup > Prompts and select Start adding.

Alternatively, you can create team prompt from within the Prompt library by selecting the Team tab and selecting New.

Fill out the following fields:

• Title - This is how we will organize your prompts.
• Prompt - Include your entire prompt here. Any text wrapped in single curly brackets {like this} will be treated as a variable. As in the regular Prompt Library, variables will be displayed in blue text. After loading a prompt into Ask Writer, users can select a variable to add their own custom information.
• Description - Give your team more context about how and when this prompt should be used.
• Tags - Add or create any relevant tags to help your team find related prompts more quickly. Tags are searchable.

Select Save.

Managing team prompts

When viewing the team library settings page, you can sort your library by the title (alphabetical) or by date added.

Selecting the ••• menu to the right of a prompt gives you the ability to edit, duplicate, or delete a prompt.

Search for prompts using the search bar in the top right corner. The following fields are searchable: title, prompt, tags. The description field is not searchable.

If you are an org admin or a team admin, you will see two icons in the top right corner:

• Manage prompts - Takes you back to the team prompts library settings page.
• New - Allows you to create a new team prompt.

If you are a team member, you will not be able to see these icons.

Frequently asked questions

Q: Can I download my prompts?

A: Yes, both personal and team prompts can be downloaded as a CSV file.

Q: What are personal prompts?

A: Personal prompts are private prompts created by users for their individual use. They are not shared with teammates or visible to team admins.

Q: Can I use variables in personal prompts?

A: Yes, personal prompts support variables, similar to team prompts by adding curly brackets.

Q: How can I access my personal prompts?

A: Personal prompts are accessible within the Prompt Library under the "My" tab and are available across different teams within your organization.

Q: Can team admins manage personal prompts?

A: Team admins cannot manage or view personal prompts, but they can add a personal prompt to team prompts if needed.