Using the Agent Library

NOTE: We're keeping things simple! Writer "apps" are now called "agents". To learn more about recent name changes, check out What's New.

Who can use this feature

  • Available on Starter, Team and  Enterprise plans

What's in this article:

What are agents?

Writer helps you make a greater impact at work, no matter what kind of work you do. Whether you’re a researcher doing competitive analysis, a marketer checking language for legal compliance, a customer support representative trying to answer tickets, or any other type of role, you’re trying to achieve a certain outcome at work. Agents are AI that you can direct to help you achieve those outcomes quickly and accurately. In other words, whatever you do at work, Writer helps you get it done.

AI agents can do anything from research, analysis, web search, translation, even code generation - they’re just waiting for your data and requirements.

Agents are a great place to get started with Writer, because you don't need any technical expertise or AI experience to begin using them right away.

Writer offers a variety of types of agents:

  • prebuilt agents you'll find in our Agent Library
  • custom agents built by Writer
  • agents made by your very own colleagues in AI Studio.

How to access the Agent Library

There are two ways to access the Agent Library.

First, select Agent Library from the left sidebar of Writer Home.

Second, scroll down on the Writer Home to the Agents widget at the top of the page. The widget contains 4 tabs:

  • Shortcuts: agents which you or your team admin have pinned for easy access
  • Made for your team: any custom agents created by Writer or your own team
  • Recommended: agents which we think are most relevant for your industry and role
  • Favorites: agents which you've marked as a favorite by selecting the star next to its title in the agent library

Select See all in the bottom right corner to open the entire agent library.

Navigating the Agent Library

On the left sidebar, select an Industry from the dropdown menu to view industry-specific agents and collections. (Not in one of our core industries? Select All Industries.)

Below the Industry menu, you can select a Function to find agents specific to a particular role within that Industry.

On the right side of the Agent Library, you'll view collections: curated groups of purpose-built agents meant to superpower your work. Select a collection to view the agents inside.

How to use an agent

Select the star to add an agent to your Favorites, so it appears in the Favorites tab on Writer Home.

Select Preview to learn what an agent does, what inputs it requires, and what capabilities and models it uses.

Select Open to begin using the agent.

Fill out the required fields and select Generate content.

Within moments, Writer will produce an output on the right side of the screen.


Select Generate content again if you'd like to generate another draft. You'll be able to review all drafts by scrolling down the left panel.

Select the suggestions score on the right sidebar to open up the suggestions sidebar. Use this sidebar to check your output against your company’s AI guardrails, to make sure you’re compliant and on brand. Learn more about suggestions here.

Accessing previous outputs

From the Writer Home screen, select My work and the Outputs tab to access all of your previous outputs from various agents.

Select the ••• three dot menu on the right sidebar to use an output in a new doc, copy it to your clipboard, or delete it from the My work tab entirely.


Select the ••• menu to the right of the doc name to open the doc menu:

  • Share this doc with another user (by default, docs are private to the user who created them - even from org admins)
  • Download the doc
  • Delete the doc
  • Revert to a previous version of the doc

FAQs

Who can access the docs and drafts I create?

By default, all of your docs and outputs are private, even to org admins.

How can I share a doc with someone else?

Select the ••• three dot menu to the right of the doc title, select Share and give access to select teammates.

Q: How does Writer generate content?

Writer uses a very large AI deep learning model trained to generate text. The out-of-the-box model is trained on over 300 billion parameters derived from a mix of publicly available data from the Internet and data licensed from third parties.You can learn more about our generative AI models here.

If you're on an Enterprise plan, you can also elect to have Writer train a model specifically on your company’s content, to create drafts that more precisely capture your voice and content guidelines. Contact us for more information.

Q: Tell me even more about Writer's language models - let's get technical!

You can learn more about Writer's language models at our Developer site here.

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