Lite Seats

Who can use this feature

Supported on Enterprise plans
Org admins and admins with access to billing can manage Lite users and promote them to Pro
Org admins and IT admins can configure domain access and domain discoverability

Lite Seats let you give users limited access to WRITER without assigning them a Pro Seat. They’re a good fit for people who need to explore the platform, review shared work, or use WRITER only occasionally.

Because Lite Seats use an individual monthly credit allocation, Lite seat usage does not draw from your organization’s shared Pro user resources.

What you should know about Lite Seats

Lite Seats are included with your WRITER subscription at no additional cost.

Each Lite Seat user receives an individual monthly credit allocation. Those credits are separate from your organization’s shared pool, so Lite user usage does not affect the credits available to Pro users.

Lite user credits refresh monthly and do not roll over.

For the first 2 months, each Lite user receives $60 in credits per month. Starting in month 3, that allocation changes to $15 in credits per month.

Once a Lite user has used their monthly balance, they won’t be able to use WRITER Agent, custom agents, or playbooks again until either their monthly balance refreshes or an admin upgrades them to a Pro Seat.

Lite Seats are designed for lighter usage and come with a few important limitations:

Lite users can’t be assigned org-scoped roles
Lite users can’t access AI Studio, team, or org settings
Lite users are limited to the Team Member role
Lite users can run no more than 1 concurrent agent session

If a user needs org-level permissions, broader admin access, or more ongoing usage, upgrade them to a Pro user.

Note: Pro Seats cannot be downgraded to Lite.

Invite/Add Lite users automatically through domain discovery

Use this option when you want users at your company email domain to join your WRITER organization automatically as Lite users.

Domain access is required before you can use domain discoverability. WRITER’s domain access settings are located under Access & provisioning, and claimed domains can be edited later from the same area.

If domain discovery isn’t turned on yet

Navigate to Your name > Org settings > Access & provisioning > Access.

If your domain has not been claimed yet, follow the steps in Setting up domain access to claim the domain and turn on domain discoverability. WRITER requires domain access before setting up domain discoverability, SSO, or SCIM.

Set Password access to Immediate. WRITER’s help article explains that password access determines whether users can join automatically or require admin approval, and these settings apply across claimed domains.

Choose the appropriate default team and role for new users joining through domain discovery. WRITER’s domain access flow supports setting default teams and roles for users who join through a claimed domain.

Save your changes and users signing up to join WRITER with an email address from your claimed domain will be prompted to join your organization.

If domain discovery is already turned on

Navigate to Your name > Org settings > Access & provisioning > Access.

If not already selected, set Password access to Immediate. Next, select the edit control for that claimed domain you wish to edit.

Change the default seat type to Lite and save your changes.

After this is enabled, new users who join through domain discovery for that domain will be assigned a Lite user seat by default. Learn more about team settings here.

Invite Lite users manually

Use this option when you want to invite specific users as Lite users.

Navigate to to Your name > Org settings > Users, teams, & roles. Select + New user in the top-right corner.

In the Email field, enter the user’s email address. To invite multiple users at once, separate email addresses with commas. WRITER supports inviting multiple users in one entry, as long as those users will receive the same access setup. Complete the required information to invite your user(s):

If needed, select a Billing group.
Under Seat type, select Lite.
Assign the appropriate team and role.
Click Send invite.

Use manual invites when you want more control over which users receive Lite user access, or when you don’t want to assign Lite users automatically through domain discovery.

Navigate to Billing & Usage within Org Settings and then select Lite Seats. From this page, select Upgrade next to the user you'd like to change from Lite to Pro.

SCIM/IDP groups

When configuring IDP groups, you can only assign users the Pro seat type at this time. If a user joins your WRITER org and belongs to an IDP group assignment, this will override the SSO default role/seat. If the user matches an IDP group they will join as a Pro user. A new user will join your WRITER org as a Lite user if they do not match an IDP group.